Customer Reviews: Read 1 more reviews...
 Can't find a REPAIR manual November 20, 2008
Kathleen M. Scheirer (Poconos, PA)
I needed a mid-sized saw for smaller things around my place. This Troy Bilt got really, really great reviews. I bought it. Now after using it for less than 50 hours, the chain oiler is 'melted' and of course no oil on the chain - can't use saw. It starts GREAT! - no doubt about the Spring Assist it is a real asset.
My problem is that I took it to a repair shop. Normally, I do all my repairs myself, but I had a bunch of other things on the bench already. This repair shop is supposed to do all makes and models. Well, I get a call and they tell me that they can't get parts for it and therefore can't repair it. Did I want them to toss it for me? I said no, of course and in 5 minutes I had downloaded a parts manual and ordered the parts.
MY PROBLEM IS: nobody seems to have a REPAIR manual for the DIYers.
First I'm annoyed that it went bad after such a short usage and now I can't find a manual. I've wasted time looking. I probably don't really need the manual, I can fix most anything - but its just the idea of not being able to find one.
So if anybody has a repair manual they want to share, I'll have it.
I think it is probably a decent homeowners saw that gets ordinary use. I'll stay with Stihl from now on. I have a big model made by them. They are tight with parts and manual too. Only dealers can get you parts.
Troy Bilt, MTD, Craftsman and gosh knows who else are all made by the same Asia company anyway. I can't stand it anymore!
 If size matters, beware... April 3, 2008
Scott (Maple Valley, WA)
1 out of 2 found this review helpful
The saw was reasonably priced and has worked fine for me through one season of wood gathering. And I have been able to find replacement parts (bar & chain) easily. The only issue I have is with the way it is advertised. You can not actually cut 18" of wood with it in one whack. The exposed cutting bar is just shy of 16". (Does anyone remember the days of computer CRTS, where you would get an 18" monitor, but only 15.9" was viewable. That is this product.)
 lovin the power May 15, 2007
Aaron D. Larson (o.c, ca usa)
just kept cutting..was suprised to see it in action. thanks for the quick shipment.
TroyBuilt is a great saw November 17, 2006
V. Calvin Hoe (Colorado Springs, CO United States)
4 out of 5 found this review helpful
Bought this TroyBuilt used. Recently, we had a wet heavy snow and a lot of trees fell in the neighborhood. The neighbor's crabapple tree was mostly in my back yard so I asked if he had a chain saw. A few hours, he came back with a TroyBuilt chain saw and I cut up most of the tree branchs. He offered me the saw for $40.00 since it was running rough, I took it to a small engine shop for an overhaul. Cost me $67 for the rebuilt carb and a new chain.
The manual says MDT and the parts list says McCalloch. So it might be a party to corporate buyouts. Anyways, after filling the tank with gas/oil mix and chain lube, a 4 push prime and 4 pulls to get the gas mixture through the carb. A second 4 pulls got the engine started and idle for about 20 seconds.
Cut the branch to 12" rounds and hopefully, next fall, we'll have a nice fire in the fireplace.
Supplier failure to deliver either product or explanation March 17, 2006
TR (Vermont, USA)
5 out of 15 found this review helpful
I purchased this item on 1/14/06 and have received several postponement messages as well. No explanation why. Just that Amazon wanted to let me know that there is a delay with some items in the order I placed. There was also an apology for any inconvenience, and a link to bail out of the order. There is now a delivery estimate of April 17, 2006 - May 5, 2006. I should have purchased this elsewhere. It's time for Amazon.com to pressure this supplier into making good on their offers.
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